Privacy Policy

This privacy policy describes how 360ROI LLC ("360ROI," "we," "us," or "our") collects, uses, and shares personal information when you visit our website at 360roi.co, engage our digital marketing services, or otherwise interact with us. Please read this policy carefully. By using our website or services, you agree to the practices described here.

If you have questions about this policy or how we handle your information, email jaron@360roi.co directly.

Who Is 360ROI?

360ROI LLC is a Colorado S-Corporation headquartered in Castle Rock, Colorado. We provide digital marketing consulting services including SEO, AEO/GEO optimization, paid media, content marketing, and Fractional CMO engagements to businesses, startups, and nonprofits across multiple industries.

Our principal contact for privacy questions is:

360ROI LLC
Attn: Jaron Mossman
Castle Rock, Colorado
Email: jaron@360roi.co

For general inquiries beyond privacy, visit the contact page.

What Information Do We Collect?

We collect the following categories of personal information.

Information you provide directly. Name, email address, phone number (when provided), company name, website URL, marketing program information, and any other details you choose to share when contacting us, requesting a marketing audit, or engaging our services.

Information collected automatically. When you visit 360roi.co, our website automatically collects information about your device and browsing behavior, including IP address, browser type, operating system, pages visited, time spent on pages, referring URL, and similar usage data. This information is collected through cookies and similar technologies.

Information from third parties. We may receive information about you from third-party services we use to operate our business, including Google Analytics 4, advertising platforms (Google Ads, Meta Ads, LinkedIn, TikTok), email service providers, and customer relationship management tools.

How Do We Use Personal Information?

We use the personal information we collect for the following purposes.

To provide our services. Including responding to inquiries, providing marketing audits, delivering ongoing consulting services, processing payments, and communicating about engagements.

To operate and improve the website. Including analyzing traffic patterns, improving page performance, and personalizing content based on your visit history.

To send communications. Including responses to your inquiries, marketing communications (when you have consented or where permitted by applicable law), service updates, and administrative messages.

To comply with legal obligations. Including responding to lawful requests, preventing fraud, and protecting our rights, your rights, or the rights of others.

How Do We Share Personal Information?

We do not sell personal information. We share personal information in the following limited circumstances.

Service providers. We share personal information with trusted third-party service providers who help us operate our business, including hosting providers, analytics platforms (Google Analytics 4), customer relationship management tools, email service providers, payment processors, and similar vendors. These providers are contractually bound to handle personal information in accordance with applicable privacy laws.

Contractors. Specialized work (development, ad operations, content production) is supported by trusted contractors. These contractors receive only the information needed to complete their tasks and are bound by confidentiality agreements.

Legal requirements. We may disclose personal information when required by law, court order, or governmental request, or when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business transfers. If 360ROI is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

How Do We Use Cookies and Tracking Technologies?

Our website uses cookies and similar technologies to operate the site, analyze traffic, and improve user experience. The cookies we use include:

Essential cookies. Required for the website to function properly.

Analytics cookies. Including Google Analytics 4, which helps us understand how visitors use our website. Google Analytics collects information anonymously and reports trends without identifying individual visitors.

Advertising cookies. Including tracking pixels from advertising platforms (Google, Meta, LinkedIn, TikTok) that may be present when those platforms are used for retargeting or analytics purposes.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website. For information about opting out of Google Analytics, visit the Google Analytics Opt-Out Browser Add-on.

What Are Your Privacy Rights?

Depending on where you reside, you may have rights under applicable privacy laws including the Colorado Privacy Act (CPA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR for EU residents).

These rights may include:

The right to access personal information we have collected about you.

The right to correct inaccurate personal information.

The right to delete personal information, subject to certain exceptions.

The right to opt out of the sale or sharing of personal information. We do not sell personal information.

The right to data portability in a portable format.

The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, email jaron@360roi.co or submit a request via the contact page. We will respond to verifiable requests within the timeframe required by applicable law (typically 30 to 45 days).

How Long Do We Retain Personal Information?

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period varies based on the type of information and the purpose for which it was collected.

When personal information is no longer needed, we delete or anonymize it in accordance with our data retention policies.

How Do We Protect Personal Information?

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

Do We Collect Information From Children?

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us at jaron@360roi.co and we will delete the information promptly.

Does This Policy Apply to Third-Party Websites?

This privacy policy applies only to 360roi.co and our services. Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

How Will We Notify You of Changes to This Policy?

We may update this privacy policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify you through the website or by email.

Questions About This Policy?

Questions about this privacy policy or how 360ROI handles personal information?

Email jaron@360roi.co

For broader inquiries about 360ROI services, the marketing audit, or general contact: visit the Contact page.

360ROI LLC
Castle Rock, Colorado